Most dealerships don't have a lead problem.
They have a follow-up problem.

Vinnie runs your entire lead pipeline — chat, CRM and used car listings in one AI-native platform — automatically following up until buyers are ready to act.

No more dead leads.
No more CRM admin.
Just more time spent closing the right customers.

3 sec
Avg Response Time
75%+
Qualification Rate
24/7
Always Available

How Vinnie Works

From first website visit to qualified hot lead in your CRM — fully automated

1

Visitor Starts Chat

A potential buyer visits your website and clicks the Vinnie chat widget. No forms to fill, no friction — just instant conversation.

2

AI Qualifies the Lead

Vinnie engages naturally, asking about budget, timeline, trade-in, financing needs, and preferred vehicle — just like your best salesperson.

3

Qualifies & Nurtures

Vinnie continues the conversation, answering questions, surfacing vehicle options, and warming leads until they're sales-ready — all without your team lifting a finger.

4

Delivers to Your CRM

Qualified leads appear instantly in your Vinnie CRM with full chat transcripts, contact details, and "hot lead" scoring.

5

Autopilot Follow-Up

Vinnie continues nurturing via email and SMS — answering questions, sending options, and warming leads until they're sales-ready.

6

You Close the Deal

Hot leads are flagged for immediate attention. You step in at the perfect moment — informed, prepared, and ready to sell.

Everything You Need to Capture More Sales

Built specifically for automotive dealerships — not generic chatbots

Instant Response

Sub-2-second reply time, 24/7. No more losing leads to competitors while your team is busy or after hours.

🎯

Smart Qualification

AI extracts budget, timeline, trade-in interest, financing needs, and vehicle preferences automatically.

⏱️

90% Less CRM Admin

Stop manually entering lead data. Vinnie captures everything automatically — contact details, preferences, timeline — so your team spends time selling, not typing.

🔥

Hot Lead Scoring

Automatically identifies sales-ready buyers with explainable scoring — know exactly why they're hot.

📧

Email and SMS Autopilot

Builds customised and unique customer touch points depending on the chat history. No two customers are the same, so why should you put up with rigid automations that treats everyone the same.

📱

Voice-First CRM

Add leads, update status, and get reports using voice commands. Built for busy sales floors.

Deep Dive: How Vinnie Transforms Your Sales Process

AI That Understands Car Buyers

Vinnie isn't a generic chatbot. It's trained on automotive sales conversations and surfaces alternatives buyers hadn't considered — just like your best salesperson would naturally suggest options that better fit their needs.

  • Challenges assumptions politely: "What if you considered a hybrid?"
  • Suggests 2-3 alternative vehicles based on budget/needs
  • Explores price point alternatives and feature trade-offs
  • Builds rapport while gathering qualification data
Looking for a family SUV under $50k
Great choice! I can help with that. Are you open to hybrid options? They often have more space and lower running costs.
Hadn't considered that
The Kia Sorento Hybrid starts at $48k and has 7 seats. Or if you prefer petrol, the Mazda CX-9 is $46k with excellent safety ratings. What's your priority — fuel economy or power?

Complete Lead Context in Your CRM

No more cold calls with zero information. Every lead arrives in your Vinnie CRM with a complete profile — so you can have intelligent conversations from the first contact.

  • Full chat transcript with timestamps
  • Extracted contact details (name, phone, email)
  • Lead Snapshot: intent, timeline, budget, trade-in, finance
  • Hot score with explainable reasons
  • Conversation summary for quick scanning

Lead Snapshot

Intent: Purchase (Score: 85/100)
Timeline: 2-4 weeks
Budget: $45,000 - $55,000
Trade-in: Yes (2019 Mazda CX-5)
Finance: Pre-approved
🔥 HOT LEAD: Finance approved + Ready to buy

Autopilot Follow-Up That Actually Works

Vinnie doesn't just capture leads — it nurtures them. Smart follow-up emails triggered by buyer behavior, with all replies automatically tracked in the lead timeline.

  • Immediate acknowledgement of hot signals
  • Inactivity follow-up after 24-48 hours
  • Vehicle recommendations based on chat context
  • Quiet hours respected (8am-8pm local time)
  • Per-lead on/off control for your team

Recent Activity

Today, 9:15 AM
Email sent: "Thanks for your interest in the Kia Sorento..."
✓ Delivered
Today, 10:30 AM
Reply received: "Can I book a test drive this weekend?"
Today, 10:32 AM
Hot score increased: 65 → 85 (+20)
Reason: Requested test drive

Simple, Transparent Pricing

One platform. All features. Scale by sites, not seats.

Starter

$199/month
1 site included
  • ✓ Vinnie Chat
  • ✓ Vinnie CRM
  • ✓ Autopilot Email & SMS
  • ✓ Lead Management & Scoring
  • ✓ Knowledge Base Upload
  • ✓ Unlimited users
  • ✗ Custom chat domain
  • ✗ Custom branding
Start Free Trial

Platinum

$999/month
10 sites included
  • ✓ Everything in Professional, plus:
  • ✓ DMS Integration
  • ✓ Priority support
  • ✓ Early roadmap access
  • ✓ Extra sites up to cap: $149/site
  • ✓ Vinnie.Autos marketplace
Start Free Trial

Custom

Get in touch
25+ sites
  • ✓ Everything in Platinum
  • ✓ Custom site volume pricing
  • ✓ Dedicated account manager
  • ✓ SLA guarantees
  • ✓ Custom integrations
Contact Sales

All prices in USD. Local currency pricing available (GBP, AUD). 30-day free trial unlocks Starter features.

Start Your 30-Day Free Trial

No credit card required. Full access to all features. Cancel anytime.

Takes 2 minutes. No credit card required.

Questions? Email us at hello@vinnie.autos

Frequently Asked Questions

How long does setup take?
Most dealerships are live within 24 hours. We provide a simple code snippet for your website, or we can install it for you via screen share (15 minutes).
What happens after the 30-day trial? +
You choose a plan (Chat, CRM, or Bundle) and enter payment details. If you decide not to continue, your data is exported and the widget is removed — no hard feelings.
Can I use my own email domain? +
Yes! Custom email branding (e.g., sales@yourdealership.com.au) is available as an add-on for Bundle customers. Contact us for setup and pricing.
How does Vinnie integrate with my existing systems? +
Vinnie includes a built-in CRM, but we can also export leads to your existing DMS (DealerSocket, VinSolutions, etc.) via API or daily CSV exports.
Is my customer data secure? +
Absolutely. All data is encrypted in transit and at rest. We're GDPR-compliant and never share or sell your customer data. You own your leads.
What if Vinnie makes a mistake? +
You have full visibility into every conversation. You can disable autopilot for any lead, edit captured information, and override any automated action. Plus, you can turn off the entire system instantly if needed.